How to Sign In
This guide covers the sign-in process, security features, and troubleshooting for accessing your account.
Prerequisites
- Valid account (either created through organization creation or invitation)
- Email address and password used during registration
- Active internet connection
Sign-In Process
1. Access the Sign-In Page
Direct Access:
- Navigate to the application’s main URL
- You’ll be automatically redirected to the sign-in page if not authenticated
From Registration:
- After creating an organization or joining one, you’ll be redirected to sign-in
- Use the credentials you just created
2. Enter Your Credentials
Required Information:
- Email Address: The email you used during registration
- Password: Your secure password
Form Features:
- Password Visibility Toggle: Click the eye icon to show/hide your password
- Auto-validation: Real-time validation of email format
- Remember Fields: Browser may offer to save credentials
3. Submit and Access
- Click the “Sign In” button
- The system validates your credentials with Supabase Auth
- Upon successful authentication, you’re redirected to your dashboard
- Loading state is shown during authentication process
Authentication Features
Secure Authentication
- Supabase Auth: Enterprise-grade authentication system
- Session Management: Secure session handling with automatic renewal
- Password Protection: Passwords are securely hashed and never stored in plain text
Session Persistence
- Stay Signed In: Sessions persist across browser sessions
- Automatic Renewal: Sessions are refreshed automatically
- 30-Day Cookies: Authentication cookies last up to 30 days
- Cross-Tab Sync: Authentication state synchronized across browser tabs
Security Measures
- Rate Limiting: Protection against brute force attacks
- Secure Cookies: Authentication cookies use secure flags
- HTTPS Only: All authentication traffic is encrypted
- Session Validation: Continuous validation of session integrity
Post-Login Experience
Dashboard Access
After successful login, you’ll access:
- Protected Dashboard: Your personalized workspace
- Role-Based Content: Features and sections based on your user role
- Organization Data: Access to your organization’s projects, team, and data
- Navigation Menu: Full application navigation based on permissions
Language and Preferences
- Language Settings: Application loads with your preferred language
- Theme Preferences: Personal UI preferences are applied
- Notification Settings: Your notification preferences are active
Initial Loading
- User Metadata: Your profile information and role are loaded
- Organization Context: Organization settings and preferences applied
- Permission Verification: Access rights are validated for all features
Multi-Device Access
Supported Platforms
- Web Browsers: Chrome, Firefox, Safari, Edge (modern versions)
- Mobile Browsers: Responsive design works on mobile devices
- Tablets: Optimized for tablet viewing
Session Synchronization
- Cross-Device: Sign in on multiple devices with the same account
- Independent Sessions: Each device maintains its own secure session
- Consistent Experience: Same features and data across all devices
Access Control and Redirects
Protected Routes
- Automatic Redirection: Unauthenticated users redirected to sign-in
- Role-Based Access: Some routes require specific user roles
- Permission Checks: Real-time verification of access rights
Middleware Protection
The application uses Next.js middleware for:
- Route Protection: Automatic authentication checks
- Role Validation: Ensuring users can access requested features
- Session Management: Handling session renewal and validation
- Graceful Redirects: Smooth redirection for unauthorized access
Troubleshooting
Common Sign-In Issues
Invalid Credentials
- Double-check email: Ensure email is spelled correctly
- Verify password: Use password visibility toggle to confirm
- Case sensitivity: Passwords are case-sensitive
- Try password reset: If you’ve forgotten your password
Account Not Found
- Registration required: You may need to create an account first
- Wrong email: Verify you’re using the correct email address
- Organization access: Ensure you’ve been invited to an organization
Session Expired
- Automatic redirect: You’ll be redirected to sign-in when sessions expire
- Re-authentication: Simply sign in again to refresh your session
- Data preservation: Your work is typically saved before session expiry
Browser Issues
- Clear cookies: Clear authentication cookies and try again
- Disable extensions: Browser extensions might interfere
- Incognito mode: Try signing in using private/incognito browsing
- Different browser: Test with a different web browser
Network and Technical Issues
Slow Loading
- Internet connection: Verify stable internet connectivity
- Server status: Check if there are any service disruptions
- Browser cache: Clear browser cache and reload
JavaScript Errors
- Browser console: Check for JavaScript errors in browser developer tools
- Browser updates: Ensure your browser is up to date
- Compatibility: Verify browser compatibility with modern web standards
Getting Help
If you continue experiencing issues:
- Check credentials: Verify email and password are correct
- Password reset: Use the “Forgot password” link if needed
- Browser troubleshooting: Try different browsers or clear cache
- Contact admin: Reach out to your organization’s admin for account issues
- Support resources: Access help documentation or contact support
Security Best Practices
Password Security
- Strong passwords: Use complex passwords with mixed characters
- Unique passwords: Don’t reuse passwords from other services
- Regular updates: Change passwords periodically
- Password managers: Consider using a password manager
Account Security
- Secure devices: Only sign in on trusted devices
- Sign out: Sign out when using shared or public computers
- Monitor access: Be aware of your account access patterns
- Report issues: Report suspicious activity immediately
Session Management
- Timeout awareness: Sessions expire for security
- Multiple devices: Be mindful of devices where you’re signed in
- Network security: Use secure networks when accessing the application
Next Steps
After successful sign-in:
- Explore your user role and permissions
- Set up your profile and preferences
- Learn about password reset if needed
- Understand the application features available to you
Related Topics
- Password Reset Guide: How to reset forgotten passwords
- User Roles: Understanding your access level
- Account Security: Best practices for account protection