How to Sign In

How to Sign In

This guide covers the sign-in process, security features, and troubleshooting for accessing your account.

Prerequisites

  • Valid account (either created through organization creation or invitation)
  • Email address and password used during registration
  • Active internet connection

Sign-In Process

1. Access the Sign-In Page

Direct Access:

  • Navigate to the application’s main URL
  • You’ll be automatically redirected to the sign-in page if not authenticated

From Registration:

  • After creating an organization or joining one, you’ll be redirected to sign-in
  • Use the credentials you just created

2. Enter Your Credentials

Required Information:

  • Email Address: The email you used during registration
  • Password: Your secure password

Form Features:

  • Password Visibility Toggle: Click the eye icon to show/hide your password
  • Auto-validation: Real-time validation of email format
  • Remember Fields: Browser may offer to save credentials

3. Submit and Access

  1. Click the “Sign In” button
  2. The system validates your credentials with Supabase Auth
  3. Upon successful authentication, you’re redirected to your dashboard
  4. Loading state is shown during authentication process

Authentication Features

Secure Authentication

  • Supabase Auth: Enterprise-grade authentication system
  • Session Management: Secure session handling with automatic renewal
  • Password Protection: Passwords are securely hashed and never stored in plain text

Session Persistence

  • Stay Signed In: Sessions persist across browser sessions
  • Automatic Renewal: Sessions are refreshed automatically
  • 30-Day Cookies: Authentication cookies last up to 30 days
  • Cross-Tab Sync: Authentication state synchronized across browser tabs

Security Measures

  • Rate Limiting: Protection against brute force attacks
  • Secure Cookies: Authentication cookies use secure flags
  • HTTPS Only: All authentication traffic is encrypted
  • Session Validation: Continuous validation of session integrity

Post-Login Experience

Dashboard Access

After successful login, you’ll access:

  • Protected Dashboard: Your personalized workspace
  • Role-Based Content: Features and sections based on your user role
  • Organization Data: Access to your organization’s projects, team, and data
  • Navigation Menu: Full application navigation based on permissions

Language and Preferences

  • Language Settings: Application loads with your preferred language
  • Theme Preferences: Personal UI preferences are applied
  • Notification Settings: Your notification preferences are active

Initial Loading

  • User Metadata: Your profile information and role are loaded
  • Organization Context: Organization settings and preferences applied
  • Permission Verification: Access rights are validated for all features

Multi-Device Access

Supported Platforms

  • Web Browsers: Chrome, Firefox, Safari, Edge (modern versions)
  • Mobile Browsers: Responsive design works on mobile devices
  • Tablets: Optimized for tablet viewing

Session Synchronization

  • Cross-Device: Sign in on multiple devices with the same account
  • Independent Sessions: Each device maintains its own secure session
  • Consistent Experience: Same features and data across all devices

Access Control and Redirects

Protected Routes

  • Automatic Redirection: Unauthenticated users redirected to sign-in
  • Role-Based Access: Some routes require specific user roles
  • Permission Checks: Real-time verification of access rights

Middleware Protection

The application uses Next.js middleware for:

  • Route Protection: Automatic authentication checks
  • Role Validation: Ensuring users can access requested features
  • Session Management: Handling session renewal and validation
  • Graceful Redirects: Smooth redirection for unauthorized access

Troubleshooting

Common Sign-In Issues

Invalid Credentials

  • Double-check email: Ensure email is spelled correctly
  • Verify password: Use password visibility toggle to confirm
  • Case sensitivity: Passwords are case-sensitive
  • Try password reset: If you’ve forgotten your password

Account Not Found

  • Registration required: You may need to create an account first
  • Wrong email: Verify you’re using the correct email address
  • Organization access: Ensure you’ve been invited to an organization

Session Expired

  • Automatic redirect: You’ll be redirected to sign-in when sessions expire
  • Re-authentication: Simply sign in again to refresh your session
  • Data preservation: Your work is typically saved before session expiry

Browser Issues

  • Clear cookies: Clear authentication cookies and try again
  • Disable extensions: Browser extensions might interfere
  • Incognito mode: Try signing in using private/incognito browsing
  • Different browser: Test with a different web browser

Network and Technical Issues

Slow Loading

  • Internet connection: Verify stable internet connectivity
  • Server status: Check if there are any service disruptions
  • Browser cache: Clear browser cache and reload

JavaScript Errors

  • Browser console: Check for JavaScript errors in browser developer tools
  • Browser updates: Ensure your browser is up to date
  • Compatibility: Verify browser compatibility with modern web standards

Getting Help

If you continue experiencing issues:

  1. Check credentials: Verify email and password are correct
  2. Password reset: Use the “Forgot password” link if needed
  3. Browser troubleshooting: Try different browsers or clear cache
  4. Contact admin: Reach out to your organization’s admin for account issues
  5. Support resources: Access help documentation or contact support

Security Best Practices

Password Security

  • Strong passwords: Use complex passwords with mixed characters
  • Unique passwords: Don’t reuse passwords from other services
  • Regular updates: Change passwords periodically
  • Password managers: Consider using a password manager

Account Security

  • Secure devices: Only sign in on trusted devices
  • Sign out: Sign out when using shared or public computers
  • Monitor access: Be aware of your account access patterns
  • Report issues: Report suspicious activity immediately

Session Management

  • Timeout awareness: Sessions expire for security
  • Multiple devices: Be mindful of devices where you’re signed in
  • Network security: Use secure networks when accessing the application

Next Steps

After successful sign-in:

  1. Explore your user role and permissions
  2. Set up your profile and preferences
  3. Learn about password reset if needed
  4. Understand the application features available to you